Privacy Policy

Overview

Junk Job provides junk removal, debris cleanups, trash hauling, and related services across Buffalo NY and Western New York. We collect limited information to respond to requests, schedule service, and improve our website.

Information We Collect

• Contact information such as your name, phone number, email address, and service address when you call, email, or submit a form.
• Service details such as the type of items to be removed, access notes, preferred dates, and photos you voluntarily share.
• Website usage information such as device type, browser, pages visited, and approximate location based on IP address (typically collected via cookies or analytics tools).

How We Use Information

• To provide quotes, schedule and perform services, and communicate with you.
• To improve our website content, performance, and usability.
• To prevent fraud, abuse, and security issues.
• To comply with legal obligations when required.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences and understand general traffic patterns. You can control cookies through your browser settings. If you disable cookies, parts of the site may not work as intended.

Sharing of Information

Junk Job does not sell your personal information. We may share information only as needed to operate our business, including:

• Service providers (for example, website hosting, analytics, communications) that process data on our behalf.
• Legal and safety reasons if required by law, subpoena, or to protect our rights and customers.

Data Retention

We keep information only as long as reasonably necessary for business, accounting, and legal purposes. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Security

We use reasonable administrative and technical safeguards designed to protect information. No website or transmission method can be guaranteed to be 100 percent secure, so please avoid sending sensitive details through unsecured channels.

Your Choices

• You may request access, correction, or deletion of certain personal information by contacting us.
• You may opt out of marketing messages by using the unsubscribe instructions in the message or contacting us.
• You may control cookies through your browser or device settings.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Third Party Links

Our website may include links to third party sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact Us

Questions about this policy? Contact Junk Job at (716) 907-2930 or through our contact page.

Need Help With a Cleanup?

Call today and we will guide you on the next step.

Plain English

We only use your info to respond, schedule, and run the business. We do not sell it.